privacy policy

At Frozen Roll Creamery, your privacy matters to us.

At Frozen Roll Creamery, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (the “Site”) or interact with us. By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect two types of information:

A. Information You Provide to Us:

Contact details (like your name, email address, and phone number) when you fill out a form, place an order, or contact us.
Feedback, reviews, or other communications you send us.

B. Information We Automatically Collect:

Browsing activity (pages viewed, time spent on the site).
Device information (IP address, browser type, operating system).
Cookies and similar tracking technologies (see Section 5).

We collect only the information necessary to provide and improve our services.

2. How We Use Your Information

We may use the information we collect to:

Process your orders and deliver services.
Improve our website, products, and customer experience.
Communicate with you about your inquiries, orders, or promotions.
Protect against fraud, unauthorized transactions, and other liabilities.

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes.

3. How We Share Your Information

We may share your information:

With trusted service providers (like website hosting companies or payment processors) who help us operate our business.
When required by law, regulation, legal process, or governmental request.
To protect the rights, property, or safety of Frozen Roll Creamery, our users, or others.

All third parties we work with are required to maintain the confidentiality of your information and to use it only for providing services to us.

4. Data Security

We take your privacy seriously and use administrative, technical, and physical measures to safeguard your information. However, no website or electronic transmission is completely secure. By using our Site, you acknowledge that you provide information at your own risk.

5. Cookies and Tracking Technology

Our Site uses cookies and similar technologies to:

Enhance your browsing experience.
Analyze site traffic and usage patterns.
Improve our products and services.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Children's Privacy

Frozen Roll Creamery does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the new policy.

Have questions or concerns?

Need more help?

+1 (512) 394-6762

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